Privacy Policy

Last Updated: January 2026


Introduction

Debbie Bailey Consulting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://debbiebailey.com.au) or engage with our services.


This policy complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).



By using our website or services, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We may collect the following types of personal information:

Information you provide directly:

  • Name (first name and surname)
  • Email address
  • Phone number
  • Organisation name and role
  • Messages and enquiries submitted through contact forms
  • Information provided during discovery calls or consultations
  • Newsletter subscription preferences


Information collected automatically:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Time and date of visits
  • Referring website addresses
  • Device information


Cookies and tracking technologies: We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.


2. How We Use Your Information

We collect and use your personal information for the following purposes:

  • To respond to your enquiries and provide information about our services
  • To deliver our consulting, speaking, and workshop services as agreed
  • To send you requested resources such as downloadable tools and articles
  • To communicate with you about appointments, projects, and service delivery
  • To send newsletters and updates (only if you've opted in)
  • To improve our website and understand how visitors use our services
  • To comply with legal obligations and protect our rights


We will only use your information for the purposes for which it was collected, or for related purposes you would reasonably expect.


3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.


We may share your information with:

Service providers: Third-party tools and platforms that help us deliver our services, including:

  • Email marketing platforms (for newsletters and communications)
  • Customer relationship management (CRM) systems
  • Website hosting and analytics providers
  • Scheduling tools (e.g., Calendly)


These service providers are required to protect your information and only use it for the purposes we specify.


Legal requirements: We may disclose your information if required by law, court order, or to protect our rights, property, or safety.


With your consent: We may share your information with third parties if you have given explicit consent.


4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.


Security measures include:

  • Secure website hosting with SSL encryption
  • Password-protected systems and databases
  • Limited access to personal information (only authorised personnel)
  • Regular security reviews and updates


However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.


Typical retention periods:

  • Contact form enquiries: Up to 2 years from date of enquiry
  • Client information: Duration of engagement plus 7 years (for legal and tax purposes)
  • Newsletter subscribers: Until you unsubscribe
  • Website analytics: Anonymised data retained indefinitely


You may request deletion of your personal information at any time (see "Your Rights" below).


6. Your Rights

Under Australian privacy law, you have the following rights:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate, incomplete, or out-of-date information.
  • Deletion: You can request that we delete your personal information, subject to legal obligations.
  • Opt-out: You can unsubscribe from marketing communications at any time by:
  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly at hello@debbiebailey.com.au
  • Complaints: If you believe we have breached your privacy, you can lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.


To exercise any of these rights, please contact us using the details provided below.


7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, resource downloads hosted externally). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.


8. Newsletter and Marketing Communications

If you subscribe to our newsletter or opt in to receive updates:

  • You can unsubscribe at any time using the link in our emails
  • We will never share your email address with third parties for marketing purposes
  • We send newsletters periodically with tools, insights, and updates about our services


9. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete it.


10. International Data Transfers

Your personal information may be stored on servers located outside of Australia (e.g., cloud hosting providers). Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of our website or services after changes are made constitutes acceptance of the updated policy.


12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:


Debbie Bailey Consulting

  • Email: hello@debbiebailey.com.au
  • Phone: 0429 641 045
  • Website: https://debbiebailey.com.au


We will respond to your enquiry within 30 days.


Complaint Process

If you wish to make a complaint about how we have handled your personal information:

  1. Contact us using the details above and provide details of your complaint
  2. We will acknowledge your complaint within 7 days
  3. We will investigate and respond within 30 days
  4. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
  • Website: www.oaic.gov.au
  • Phone: 1300 363 992
  • Email: enquiries@oaic.gov.au